Shipping Policy

At Skya, we strive to offer a seamless and convenient shopping experience. Below is our detailed shipping policy:

Shipping within the UAE:

  • Free Shipping on all orders above AED 100.
  • A shipping fee of AED 10 will be applied to orders below AED 100.

International Shipping (GCC):

  • Free Shipping on orders above AED 200 for international deliveries.
  • For orders below AED 200, a shipping fee of AED 30 will be applied.

Estimated Delivery Times:

  • Same or Next Day Delivery within the UAE, depending on the order time and delivery location.
  • 3 to 5 Days Delivery for orders within the GCC countries.

Order Processing:

  • Orders are processed within 1-2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Tracking:

Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment.

Return & Exchange Policy:

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order for assistance with returns or exchanges.

If you have any questions or need assistance, feel free to contact our customer support team at sales@skya.ae.